
From burnout to successful practice, a young family and volunteer projects – by dentist Dr Rachel Hall
“I was 29 years old and had been graduated from dental school for 7 years, I was in the prime of my life or at least I should have been. But instead I had hit a point in life where work seemed too hard, patients were there just to annoy me, my staff didn’t care and were of no help at all and 5pm Friday simply couldn’t come fast enough.
After 5 hard years at University I had been working years of long hours developing my skills, seeing upwards of 40 patients a day, churning out one filling after another on what seemed to be a never ending treadmill of broken teeth and emergency root canals. I had no motivation, zero empathy and a very short emotional fuse, which would see me swinging from hysterical almost maniacal laughter to fits of rage and even tears. I would cry, as I got ready for work and beg my partner to ring my office so I wouldn’t have to go. But go I would, as I knew all those people were relying on me.
I was tired all the time and would frequently get sick with the flu or debilitating colds. My body hurt from head to toe and sleep was always fitful and never restful. I would crash from one cup of coffee to the next, sometimes drinking 15 a day simply to push through, I ate a diet high in carbohydrates and sugars to keep me going and then would let off steam from the day by going for long grueling runs or bike rides before sinking into the couch in a heap with a beer or wine to help me unwind.
I lived for my holidays but the relief of them was only ever short lived and once back in the drill and fill I would spiral into a funk that seemed all consuming. I couldn’t believe I would have to do this for the rest of my life.
This pattern continued until I was about 34 when my body hit a wall and said no more, I was, I can see now depressed and anxious and even though my life ticked a lot of boxes I was miserable. It was at this time when I decided things needed to change that I had to be in charge of my own wellbeing and emotional state. So out of character I went and saw a counselor and opened up to her about how I felt, the dark thoughts that would enter my mind and the low, low feeling I had inside where I felt so empty and lost. I remember crying for what seemed like hours and wondering what needed to change and how could I manage myself and my feelings better.
The counselor explained to me that I was suffering from burnout a condition where you have reached the edge of your capacity to cope any more, where life appears too hard. Through working with her I started to take better care of myself, exercised more moderately and cut back on my drinking which actually helped me to sleep better.
I started having healing sessions and massage for my body and took more time out for me where I would meditate and develop a connection to how I was feeling so I could be more honest with myself and seek the help and support I required. Slowly over time I began to feel more like my old self, energised and with a zest for life so much so that now almost 12 years later I have my own very successful practice, a young family and work on many volunteer projects.
These days I still work long hours, in fact I do more than I used to as my typical day starts around 4am with writing or meetings for projects and then to the office from 7.30 in the morning until 6 in the evening. I now am able to sustain this output without the need for coffee, alcohol or sugar, I hardly ever get sick and when I do it is very minor. I sleep deeply and easily, wake feeling refreshed and full of joy at what the day will bring. I feel emotionally stable and hardly ever get anxious or have negative thoughts and actually am so full of new ideas and enthusiasm that my family and my team have trouble keeping up with what’s next.
I feel and look younger now at nearly 46 than I did at 29 and can honestly say that I enjoy my work and relish spending time with my patients and my staff. These changes did not happen overnight, it took time and perseverance to deal with my unresolved issues and allow my body to recover from the years of neglect and high stress I had put it through.
The difference, however, is not in what I do but how I am inside as I have developed a way of life that supports me to be in tune with myself and hence I feel relaxed and able to cope with life.
The shift for me was to admit things were not right and to seek the support I needed. I was fortunate that the right people appeared in my life at the right time but it was through my dedication to putting my wellbeing and my needs first that I was able to bring myself back from feeling like life was over to it actually being a new start.”
Dr Rachel Hall B.Ch.D, dentist, business owner and social media fanatic is a passionate industry leader who is a respected writer, presenter and speaker on the subjects of holistic dentistry and natural health. Rachel runs a successful and highly sought after dental practice in the Western suburbs of Brisbane specialising in Holistic Dentistry. www.evolvedental.com.au
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16 replies to “From burnout to successful practice, a young family and volunteer projects – by dentist Dr Rachel Hall”
Rachel that is an amazing transformation you describe! What I see is the difference between managing yourself, which doesn’t really change anything but lets you keep going in the same manner, and actually changing yourself in life. In my experience this is not something most people manage to do very well and certainly not in a sustainable way, so what you’ve shared feels important. This is clearly a way of life for you now, and not a strategy to feel better for a while before the old habits creep back in.
So inspiring Rachel. What I found really interesting about what you have shared is that you work longer hours than you did when you were totally exhausted. This really highlights to me that it’s about how we are with ourselves, how we treat and regard ourselves in absolutely everything much more so that the actual work we do. I work shift work and what I have realised is that it’s how I am with me when I work that results in whether I exhaust myself or have have a constant supply of energy throughout the day. The other thing that I have found is how much emotion I took on from patient’s, families and my colleagues. If I do this now, because of the level of care that I have for myself, I feel the weight and heaviness of doing this n my body. It’s quite incredible. So I have been learning to simply observe what’s going on around me without taking anything on, and just allowing people to be where they are at without trying to fix anything. Thank you again.
A great blog, Rachel. Connecting with ourselves, and staying, is the way forward. How inspiring that you now work longer hours and are no longer exhausted because of the changes you have made in your life.
Wow, this is truly inspiring Rachel, thank you. What I love from your story is how you made other choices and the enormous impact this has. From not taking care of yourself you made the choice to take care of yourself. What I also feel from you reading your story is the love you have for people and how you have opened up. I can feel how much love you have for your work, your patients, your colleagues, your family but most of all; for yourself! Thank you for sharing this.
Such an inspiring story Rachel and one worth sharing because what you describe as your ‘before state’ is common in many professions and you are living testament that true change is possible.
Thank you for such an honest sharing Rachel. It was very inspiring to read that simple steps such as refining your lifestyle choices and taking greater care of yourself can make such a huge difference to your life. Working as a psychologist I get amazed everyday with how these simple choices can make such a difference, often with people being able to turn their lives around very quickly, breaking life long patterns simply by giving themselves permission to take care of themselves. I often frame it as take care of yourself as you would a child, so simply but not always easy because as you say in your article, there are also hurts that need to be dealt with, such as why we stopped caring for ourselves in the first place. It is a no brainer to take care of a child yet we were all children once, so what happened – when does that level of care no longer apply?
Thank you Dr. Rachel for a great article. I found it really inspiring and could relate to that ‘burnt out’ feeling you describe so well. When you are in that place, as I have been many years ago, you feel there is no way out.
But like you when I got help, got honest with what was really going on and started to truly look after myself my life turned around.
It’s really simple – love yourself and you’ll love life.
What a great sharing Dr Hall as so many people will relate to your story including me :-)
I know first hand that the more I care for myself, the more I am able to offer this to others.
I am a colleague of Rachel’s and have been a patient at her dental clinic as well. She is just like she has described in this article. It’s all true. She is an incredible role model for how to get your own life back and live with absolute joy.
I can relate to a lot of what Dr Rachel Hall writes. It is strange because years ago I also suffered from burnout and yet here I am up at 2:30am in the morning (as I have been every day this week) working far more than ever before, 7 days a week and yet relaxed and full of vitality. So it seems burnout is not about how much you do or what hours you work but about the energy you work in and how you are with yourself. The more I take care of myself energetically and physically, the more energy I have for work and others.
The simple facts of Rachel Hall’s story are borne out when you meet her. She is passionate, engaged and a delight to be with. How she turned her life around through self-awareness and self-care is a vital home-truth that we all can apply.
I’ve only known Rachel Hall since she brought herself back from “burnout” so I’ve only seen the energetic, enthusiastic doctor. Reading this background story makes me appreciate her steadiness and effortless attention to detail all the more.
This is a truly remarkable change of your life Rachel Hall -very inspiring!
Wow Rachel, that is amazing, to have you and your life back.
‘To be in tune with myself’ is the key to living one´s life. The out of tune way of living is at the root of everyone´s discomfort, illness and disease, so what an amazing turn around you chose, making yourself the master of your life instead of managing to survive the overwhelm of an inhumane system that has forgotten that it should serve and not destroy people.
The people that come to you for your service must also benefit from the way you live.Taking care of your self with such understanding and enjoying your work must be felt by everyone you meet. This is pretty special.