With so many technological advances occurring across industries, it should come as no surprise that there are applications and software that can enhance your management of client care, such as scheduling, billing, and data storage. In fact, mental health practice management software has become commonplace in the field of psychology.

What are you hoping to achieve with the software?

Automation can increase efficiency in every industry, including mental health care. When less labour goes into data entry and filing, more energy can be spent on what truly matters: working with clients. When considering a software for any psychology practice, the first thing that should be addressed is what do you seek to achieve by implementing a new software? Some things aren’t necessary for change, and the benefits of any technology must outweigh the energy and money spent on its implementation, including installation and training.

How reliable is the software?

As with most databases, you want to make sure that it is fail-proof. It wouldn’t do if the servers crashed and all the information on clients and patients are lost, because that information is the building blocks on which therapy is built on.

Security features should be the number one consideration

The profession of psychology is governed by the Australian Health Practitioner Regulation Agency (AHPRA). AHPRA has a Privacy Policy, and also has a procedure to respond to a breach of privacy of a client.

Why do you need software to run your business?

Finance is the backbone of every business, including mental health practices. Being able to streamline billing, insurance policies and outstanding payments, can boost a practice’s financial health and lead to growth.