As a health professional, there are many important aspects of your career. Your responsibility to your patients is, without a doubt, the most important aspect of your career. This is not an assumption, this is an educated fact. The duty of care you have as a health professional is all about focusing on individual patients and giving them the best solutions you possibly can – even, and especially, if that means giving them more attention to detail than you are generally accustomed to. In fact, that tends to be when your job is most important. There is a lot to be said about the influence that treating your patients well, 100% of the time, has on their lives and your professional relationship with them as their trusted medical professional. Here are three keys to establishing ideal patient/health professional confidentiality.
Going above and beyond for your patients
When you choose to go above and beyond for your clients, it shows and you reap the rewards as a result. Sometimes, the duty of care can be as simple as making a recommendation for a healthy action they can take (such as investing in a healthcare-backed diabetic cookbook, or going for regular physical health checks, for instance). In other instances, it is all about going above and beyond and ensuring that you are addressing and appropriately caring for their needs in ways that are perhaps not as strictly by the book. Sometimes, duty of care requires thinking outside the box and ensuring that you do everything in your power to give them the solutions they deserve.
Taking the time to understand them as individuals
Rather than looking at your patients as time slots in your days at work, make the ongoing effort to understand them as individuals. This will not only allow you the room to build professional relationships that are both healthy and positive, but it will also inevitably give you the chance to work with them to understand their distinctive circumstances that make their case so specifically unique. All in all, this point is about giving your patients the chance to form a professional friendship of sorts with you that makes them feel heard, understood, and valued. That is perhaps the most important key to establishing and strengthening the ideal patient/doctor confidentiality bonds with your patients.
Working with patients to uncover the more obscure
Sometimes, being a healthcare professional is about more than the surface-level understanding. There is a very real and quite important aspect of being a healthcare professional that is directly associated with the awareness of being there to do the hard work when the solutions or treatments are not necessarily so easily figured out. This is some of your most important work. Therefore, it is incredibly important for you to ensure that you are doing the legwork to do everything in your power to find solutions and treatments for your clients, no matter the energy or time that is necessary to successfully do so.